Most organizations don't have the time or skills to assure that their staff understands customer experience; the result is bad word-of-mouth, bad on-line ratings and poor reviews. |
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Improve your customer ratings.Through seminars, workshops and keynotes John promises the following kinds of results.By teaching staff to intentionally cultivate, a people focused culture at the core of your organization the results will drive revenue growth and create a choir of happy brand evangelists. Once you learn these little understood principles you can deliver remarkable customer experiences and get the ratings you desire for positive word-of-mouth and customer reviews. "How you make customers feel brings them back!" |